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02 Jul 20, wednesday
02 Jul 20, wednesday

FAQ's about COVID-19 & Travel

Question: How can I find cheap flights with flexible booking options?

All airline partners have different flexible booking policies that enable us to book cheap flights for you with confidence Since it is a developing situation, airlines respond to the changes by updating their policies. However, Travelhouseuk honours all the airline policies to help you with changing and cancellation of the ticket. Putting customers first, we provide you with one free date change voucher on all new bookings. Terms and Conditions Apply.

Question: Should I keep my ticket if my flight gets cancelled?

Flight cancellation entitles you to acquire a refund or rebook/reroute your flight with the same airline effectively.

Our advice is to persist with keeping the ticket and reschedule your flight when you are ready to travel. By choosing to keep the ticket, you will have a date change option with no penalties. Alternatively, you can exchange your unused ticket with a travel voucher having validity for up to one year. Please note that the travel voucher will be amounting for its face value and can only be compensated for the same amount.

Question: Can I get a refund if my flight is cancelled due to COVID-19?

Yes, you can opt for refund if you don't have plans to keep the ticket for future travels.

As the exceptional situation continues to grow, full/partial refunds are subject to availability at the time of application only. Besides, we are afraid to inform you that refund processes can take a bit longer than expected. Thank you for understanding.

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The process for booking your vacation is seamless, with timely confirmations and swift follow-ups. With us, your data is kept secure, and trade associations like ABTA and ATOL protect your funds.

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Over time we have built expertise and proficiency that is unmatched in the UK tourism market. Our experts would be by your side throughout your trip, only a phone call away.

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