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I booked a flight to Malabo from Heathrow and paid with my Credit Card, Why am I being asked to confirm the exact amount charged by contacting my bank?
Credit/Debit Card security is of paramount importance for you and us equally. We have a prudent system for charging a transaction on a credit card; we deliberately make minor adjustments in the cost at the time of charging your card (we usually charge a few pence less than the amount quoted). So, when we ask you to confirm the exact amount charged from your account, you and only you would know that figure. The card-issuer will ask you a certain security question to verify your identity when you call them, and only then provide you the info – proving to us that you have access to the account details. A thief will not be able to do so! Consequently, you can always be sure that your card cannot be misused as long as you are dealing with TravelHouseUK.
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