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Frequently Asked Questions
I booked a flight to Doha, but my schedule changed and I missed my flight?
The emails and e-tickets sent to you advise that you check-in at least 3 hours before Departure, moreover, the passengers must re-confirm their flight schedule at least 24-48 hours before departures. There are thousands of passengers travelling on a day and there are flights that are booked well in advance, sometimes daylight saving can cause change in departure or return flight times, and it is physically impossible for agents to check for schedule changes, therefore passengers are required to re-confirm their flights both for departure as well as return well in time. In such cases where tickets are non-changeable and non-refundable, you will have to purchase a new ticket as the existing ticket becomes un-usable due to no-show. However, for all changeable tickets, you can pay for the changes to next flight, these comprise of "no-show fees, re-issuance fees and fare difference".
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Airport Guide for Doha International Airport
Doha International Airport is the only commercial airport in Qatar. It has three mosques, free Wi-Fi, a duty-free area, a few eateries and 42 parking bays for aircraft. There are also 60 check in gates, 5 baggage claim belts.
Money and communications: Qatar National Bank currently operates ATMs in both the departures and arrivals terminals, as well as currency exchange services in both terminals. There is a post office in the departures building. Complimentary Wi-Fi access is available in two of the airport's first class and business class lounges. Eating and drinking: There are plenty of outlets selling buffet foods, fresh ground coffee, fast foods, snacks and ice creams at the airport. In the departure area there are several cafes. In the arrivals hall there is a Costa Coffee café. Shopping: There are several shops at the airport. The duty-free shops are huge and well stocked, selling cosmetics, toiletries, electronics, gift items, souvenirs and much else. Luggage: Lost luggage inquiries should be directed to the information desk or your airline. Other facilities: A medical clinic with an emergency trauma and cardio-treatment room is available at the airport. A mosque for men only is located in arrivals and a mosque for both men and women is located in departures.
The existing airport will be replaced in late 2011 or early 2012 when the first phase of New Doha International Airport is expected to open.
The airport is currently ranked as a 3 star by skytrax along with 7 other airports.
Parking: Over 1,000 car parking spaces.